Video Support and FAQ

We've put together some short video clips going over some of the first-night points and showing how to change common settings such as temperature and pressure. The most important thing to remember is that if you are snoring while using CPAP, then something isn't set right and you should contact your therapist to discuss likely causes and how best to proceed.

Real World Advice

The following tips and tricks are general advice and should not over-ride specific instructions offered to you by your CPAP therapist. The mask tips apply more to people using a nasal mask rather than full-face or oral. If you have specific concerns or questions, please feel free to get in touch through our contact page.

Signs things are working

• Getting rid of snoring is a sign the CPAP pressure settings are about right. If you are told you are snoring even on CPAP, call your therapist.
• Reduced toileting during the night or reduced bladder pressure on waking is a sign you are getting more of a hormone normally produced during unbroken deep sleep.

• Reduced sleepiness after using CPAP, particularly mid-afternoon and early evening the next day is a sign your sleep was less broken.

Mask tips

• The bottom straps hold the mask in place. If the mask leaks it is usually the bottom straps that should be adjusted even if the leak is near the top. Very small adjustments to the straps can make a big difference.
• The forehead straps should be as loose as you can have them without letting air leak in your eyes.
• If the bridge of your nose gets tender or if you get a “pimple”, the mask needs to be adjusted or your skin might be reacting to being covered. Make a point of calling your therapist.
• Run the tube under your blankets or duvet to help control the mask when you roll over, and also to minimise condensation.

 Maintenance and cleaning

•  As often as you change your bed linen, you should clean your mask and headgear. You can clean the silicone seal or nasal pillow with a wet-wipe or damp cloth. The headgear can be hand-washed to stay fresh and clean, or machine washed with the Velcro tabs folded over.
• If you have a mask with a grey inner foam cushion, you can also clean the foam with a wet-wipe or damp cloth, but avoid soaking the grey inner foam, as it will absorb water.
• If you use water in the humidification chamber, tip any remaining water out in the morning. You can run the machine for a few minutes to dry any last water left in the chamber. Every few months as needed, white vinegar can be used to remove lime staining inside the chamber.
• Visually inspect the small filter at the back of the machine. Flick dust out of it as often as required.